Claim management

This claim administration module supports:

  • Searching, consulting, assessing and changing a claim file
  • Creating and managing claim correspondence (standard and custom made)
  • Attributing claim files to process groups and processors
  • Checking the workload
  • Filing the tasks per damage claim or claim file
  • Managing payments and receipts per claim file
  • Executing payments to insurance takers and other involved parties
  • Consulting financial overviews
  • Registration of calamities, including linking of claim files
  • Several claim files per damage claim
  • Automatic processing of own risk
  • Reservations and recourse reservations
  • Reporting damages to external parties (e.g. fraud registers)
  • Damage processing on external (procurator) policies
  • Integration with external correspondence systems